CROSS PLATFORM – CLASS DESCRIPTIONS

Energy and America’s Transportation
DAY / TIME: Monday – 10:45 a.m.
LEVEL: ALL
TRACK: Business Improvement

Energy is the life-blood of a modern society and transportation of both people and goods is vital to the lifestyle that we enjoy. But the past few years have been eventful in the world of energy. What does the future hold for us?

Who should attend: All.


DriverSeat – Keeping Drivers In Touch
DAY / TIME: Monday – 10:45 a.m.
LEVEL: ALL
TRACK: Special Interest

Come see how DriverSeat can help you improve driver satisfaction by keeping drivers better connected to their families and your company. Emphasis will be on providing your drivers with visibility to their pay, assigned trips, and available trips. This session will also touch on recruiting new drivers and how you can communicate with existing drivers using news and surveys. Who should attend: Anyone responsible for recruiting and driver retention.


Pricing: Search for the Goldilocks Solution
DAY / TIME: Monday – 1:45 p.m.
LEVEL: Intermediate
TRACK: Business Improvement

Are you charging too much for the transportation services you provide? Or too little? Or have you discovered a Goldilocks solution and your prices are just right? This session will take a strategic look at the age-old business problem of pricing. We will be discussing new ideas and approaches to developing a pricing strategy and  highlighting some ways to leverage TMW solutions in implementing your approach.

Who should attend: Suitable for any level of experience, this session will be especially useful for sales managers, CFOs, and other members of the management team who have input and responsibility for prices, costs, and profits.


Marketing 2.0: Growing Your Old-Time Business in the New Economy
DAY / TIME: Monday – 1:45 p.m.
LEVEL: ALL
TRACK: Business Improvement

The Web has changed marketing forever. Your customers can choose whether to receive your message. Are you attracting them? Your customers can comment on whatever you say. Are you listening? And they decide with each click whether to respond to your offers– are you watching? Find out how your company can adapt to the new world of Internet marketing.

Who should attend: Management personnel.


TMW Mobile Software: OnRoute and D2Link
DAY / TIME: Monday – 1:45 p.m.
LEVEL: Basic
TRACK: Operations

Communicate with your fleet using standard cell phone technology. This class will cover all of the standard mobile communications features provided on this exciting new technology platform. This includes demonstrations of OnRoute using Qualcomm
Mobility Services and D2Link by TMW. Participants will see how this technology can save time and money while increasing communications and driver satisfaction. See how drivers can automatically update shipment statuses, automate driver logs, and better manage your fleet. Learn how D2Link’s workflow can automate your mobile communication process.

Who should attend: Operations, fleet safety, management, and IT.


ResultsNow/The Dawg
DAY / TIME: Monday – 1:45 p.m.
LEVEL: Basic
TRACK: Reporting

What is ResultsNow by TMW? What is The DAWG? How can they help you with the day-to-day operation of your company? You will hear how the modules capture a picture of the three key elements (i.e., revenue, costs, and operational data) that tie-in with your company’s profitability. Join us for this overview class as we introduce the functions of ResultsNow by TMW and The DAWG and answer your questions in relation to these two applications.

Who should attend: Management personnel, system administrators, and users charged with reporting duties.


WorkCycle™ – Workflow for Your Enterprise
DAY / TIME: Monday – 1:45 p.m.
LEVEL: Basic
TRACK: Special Interest

Take a WorkCycle test drive! Managing, streamlining, and enforcing the critical workflows in your organization’s daily business operations are challenges for every business leader. Learn how the powerful new TMW workflow application, WorkCycle, can tie together your personnel, multiple software systems, and exception tracking and response processes. WorkCycle is an application that delivers greater management visibility and control in daily operations and day-to-day task planning. It also provides execution assistance for your front-line employees.

Who should attend: System administrators and anyone interested This class is also offered on Wednesday at 9:00 a.m. in improving business process management.


Costing: The End of Cost Accounting As We Know It
DAY / TIME: Monday – 3:45 p.m.
LEVEL: Intermediate
TRACK: Business Improvement

Understanding and managing your costs is a key factor in long-term business success and profitability. However, traditional cost accounting methods can steer you in the wrong direction. This session will explore some of the hidden weaknesses of cost accounting and will introduce new methods of utilizing cost information for decision support.

Who should attend: Clients looking for better ways to use cost information in decision support. We suggest that you also attend Round Trip Lane Analysis: New Tools & Approaches class, Part 2 on Tuesday at 1:45 p.m.

CarrierHub
DAY / TIME: Monday – 3:45 p.m.
LEVEL: ALL
TRACK: Special Interest

This class is an overview of the new CarreirHub™ web application, which helps clients enable their carriers to self-manage load updates and assignments. You will explore the features and functionality of the application from administrative and user
perspectives. In addition, this class will cover some aspects of the .NET ASP framework that serves as the foundation for many of our new web-based products.

Who should attend: Users involved in load brokerage and interested in enhancing communications with their carriers.

Business at Web Speed
DAY / TIME: Monday – 3:45 p.m.
LEVEL: ALL
TRACK: Business Improvement

Technology has accelerated the pace of business. How can your keep up? See how personal and organizational impediments can prevent us from making these changes in our own companies and in ourselves. Learn how companies are adapting their processes and their cultures to speed their rate of change.

Who should attend: All.


The State of Logistics – An Analyst’s View
DAY / TIME: Monday – 3:45 p.m.
LEVEL: ALL
TRACK: Business Improvement

Jon A. Langenfeld is a Director, Senior Research Analyst covering transportation and logistics providers, including the third-party logistics providers, integrators, truckers and leasing companies. He has been recognized by Greenwich Associates as the “Most Knowledgeable” analyst in the transportation and logistics space and by Forbes as among the “Top Equity Analysts - Best Earnings Estimators” in his sectors. Mr. Langenfeld frequently appears on CNBC and other financial media outlets providing insights on the transportation space. Hear his outlook on the current state of the industry.

Who should attend: All.

Change Management
DAY / TIME: Tuesday – 9:00 a.m.
LEVEL: Intermediate
TRACK: Business Improvement

“Why do so many projects involving implementation of proven new technologies or processes fail to deliver their projected ROI? Most often it’s because they do not account for Change Management. Every small detail and contingency is planned for to the nth degree up until deployment. Then, little if no time or effort is expended after the cut over, which is the most critical period for most projects to become successful. This session will review and discuss how to identify and manage this area for any project, be it a new system implementation or simply a change in procedure.

Who should attend: Any person who is planning or went through a major process change. Any person who wants to implement a new process change but isn’t sure how to get the ball rolling. This is a nontechnical class that will provide a template for successfully managing a new process or project from inception through post implementation.


Data Integrity / Validation: The Whys and Hows
DAY / TIME: Tuesday – 9:00 a.m.
LEVEL: Intermediate
TRACK: Business Improvement

There is an old saying in the computer industry: “Garbage In, Garbage Out.” There is a not-quite-so-old saying in the transportation industry: “TMI stands for Too Much Information.” Somewhere between GIGO and TMI is a sweet spot that optimizes the integrity and validity of the data that is crucial to leveraging your IT investment for effective and successful decision support. This session explores the whys and hows of data integrity and validity.

Who should attend: Clients seeking a better understanding of managing the collection of data to improve reporting, analysis & decision support.


eStat® 2.0: The Next Generation
DAY / TIME: Tuesday – 10:45 a.m.
LEVEL: ALL
TRACK: Operations

Come take a look at the new eStat. Emphasis will be on enhancements and upgrade options. This session will also touch on new communications available via news and surveys, as well as provide a forum for you to share ideas for future enhancements.

Who should attend: Existing eStat customers who want to find out more about the future of the product, and any customers who would like to know about the eStat options available to them.


Lab – ResultsNow – Advanced Topics
DAY / TIME: Tuesday – 10:45 a.m.
LEVEL: Intermediate
TRACK: Reporting

Learn how to use the advanced page types within ResultsNow by TMW including MS Map, Business Overview, and Load Balance maps. This advanced level, hands-on training will provide you with the required templates and instruction. Basic knowledge of SQL is a prerequisite. Prior knowledge of ResultsNow by TMW is also required.

Who should attend: IT and technical personnel.


TMW Imaging – Introduction
DAY / TIME: Tuesday – 10:45 a.m.
LEVEL: Basic
TRACK: Special Interest

Work less, make more! Learn about one of the most exciting and time-saving applications that TMW has to offer your business. Introduction to TMW Imaging will present to you the features and strengths of our document handling system. You will see a live demonstration of TMW Imaging’s basic operations, integration to TMWSuite, and invoicing workflow. Start your steps to a paperless office here!

Who should attend: Those who wish to save their employees time from paper shuffling and increase their productivity, and those who want to simplify their invoicing process. Not for you if you like copiers.


Costing and Profitability Analysis
DAY / TIME: Tuesday – 10:45 a.m.
LEVEL: ALL
TRACK: Business Improvement

Your Business by the Numbers.

Who should attend: Management personnel.


Shipper Relationships: Living with Shippers During And After – “The Price”
DAY / TIME: Tuesday – 10:45 a.m.
LEVEL: ALL
TRACK: Business Improvement

What shippers really want is a carrier with: superior process efficiency; superior performance; the ability to create productivity opportunities for their customers; sound finances and good insurance; safety and ethics; reasonable contracts; brokerage
operations with superior due diligence in qualifying carriers; green thumbs (SmartWay); the ability to move via Intermodal; and a strong voice in the industry.

Who should attend: All.


TMW Mobile Software: D2Link & RouteTracker Introduction
DAY / TIME: Tuesday – 1:45 p.m.
LEVEL: Basic
TRACK: Operations

Communicate with your fleet using standard cell phone technology. This class will cover all of the standard mobile communications features, and include demonstrations of D2Link from TMW with integration to RouteTracker by Turnpike. See how drivers can automatically update shipment statuses, automate driver logs,
automate your fuel tax, gain access to engine bus information, and better manage your fl eet. Learn how D2Link’s workfl ow can automate your mobile communication process. Who should attend: Operations, fl eet safety, management, and IT.


Business as Usual Has Been Cancelled...Now What?
DAY / TIME: Tuesday – 3:45 p.m.
LEVEL: ALL
TRACK: Business Improvement

We’ll explore the dynamics of change, compelling industry issues, building team vision, engineering game changing processes, and adopting enabling technologies to transform your company into a market leader. After all, change is inevitable, growth is optional.

Who should attend: All.


Transportation Industry: Profitability Amid Change
and Uncertainty
DAY / TIME: Tuesday – 3:45 p.m.
LEVEL: ALL
TRACK: Business Improvement

Uncertain economic times still have profi t potential for those carriers that focus on these key factors for business success. More than ever, you need to focus on fundamentals like really understanding your cost structure and human capital management.

Who should attend: Management personnel.



Web Administrations for DriverSeat/CarrierHub/eStat
DAY / TIME: Tuesday – 3:45 p.m.
LEVEL: Intermediate
TRACK: Reporting

Our web-based applications have a wealth of confi guration options that allow you to personalize features to best suite your business. This session will take a look at how to configure roles and users, assign security, establish themes for your site, and use communications via news and surveys to keep your users informed of important items. We will also be using this session to gather new ideas from you for enhancements that you would like to see in all of these products.

Who should attend: Administrators of any of these products or other web framework based applications.


Streamlining Your Business, Tools and Approaches to Help Maximize Your ROI
DAY / TIME: Tuesday – 3:45 p.m.
LEVEL: Basic
TRACK: Special Interest

All too often when a significant investment is made in software, not enough time is spent upfront during the initiation/planning phase in respect to mapping and re-engineering existing business processes. This often leads to modeling and setup of new software based on the ‘old way’ of doing business. Many organizations continue to live with their sins from the past, doing business ‘as usual’ not fully realizing that they may be leaving money on the table with respect to driving efficiency gains. Analyzing and streamlining your business processes should be viewed as an important first step when considering any large change or investment. This course will examine three approaches TMW offers that focus specifically on streamlining and
reducing non-value added activities. The TMW approaches include: providing in-depth Process Audits, Business Process Re-engineering and applying lean tools such as Value Stream Mapping to identify and eliminate waste or non-value added activities in your business.

Who should attend: Management personnel.


Lab – TMW Imaging
DAY / TIME: Tuesday – 3:45 p.m.
LEVEL: Intermediate
TRACK: Special Interest

Vvrooom! It’s time to get your hands on the wheel and drive away from wasted time while enhancing your invoicing process. With this interactive lab, you will see how to set security for your users. Find out how to dispatch your invoices and supporting
documents in three different ways! Feel the customizable options at your fingertips! Do not miss it!

Who should attend: If you are currently using TMW Imaging and would like to learn more about its features, are interested in seeing directly how TMW Imaging can enhance your operations, or if you have questions about everything that TMW Imaging can do, then this class is for you.


TMW Consulting Case Studies – Client Testimonials
DAY / TIME: Wednesday – 9:00 a.m.
LEVEL: Basic
TRACK: Special Interest

Several clients who enlisted the services of TMW Systems Consulting services during the past year will discuss their experiences, from beginning to end. A question-and-answer period for other customers interested in TMW Consulting services will be provided.

Who should attend: Management personnel.


Truck Productivity: How to Get It and How to Keep It
DAY / TIME: Wednesday – 9:00 a.m.
LEVEL: ALL
TRACK: Business Improvement New Class

Rolling stock is one of your biggest business investments. Are you doing what you can to maximize the return on that investment? From slip-seating drivers to efficient maintenance planning, find out how to squeeze every hard-earned drop of profit from your fleet.

Who should attend: Management personnel.


Lab – Basics of Building Custom WatchDogs
DAY / TIME: Wednesday – 9:00 a.m.
LEVEL: Basic
TRACK: Reporting

Learn how to customize The DAWG by writing your own custom alerts. This intermediate level, hands-on training will provide you with the required templates and instructions. Basic knowledge of SQL is a prerequisite. Prior knowledge of The DAWG is helpful but not required.


TMW Mobile Software: D2Link & RouteTracker – Getting the Most From Your System
DAY / TIME: Wednesday – 10:45 a.m.
LEVEL: Intermediate
TRACK: Operations

This class will teach you about the architecture of D2Link including how to configure macros for workflow. Automate your circle of service with geofencing. Understand the various events available from the engine bus such as hard braking along with speed and fault codes that can help predict and diagnose problems. We will demonstrate D2Link in action by sending and receiving messages, capturing signatures for proof of delivery, barcode reading, and more.

Who should attend: Operations, fleet safety, management, and IT.


WebFramework YourWay Extension
DAY / TIME: Wednesday – 10:45 a.m.
LEVEL: ALL
TRACK: Technical

This session will take a look at how to harness the talents of your own development staff in building pages of your own that can be integrated with TMW’s web framework based products. We will walk through all the steps needed to extend your web framework-based product from initial installation of the extension through
deployment and integration with security and roles.

Who should attend: Anyone interested in adding their own content to DriverSeat, CarrierHub, and/or eStat.


ResultsNow: Creating Measurements to Support Management
DAY / TIME: Wednesday – 10:45 a.m.
LEVEL: Intermediate
TRACK: Business Improvement

One of the mantras of the management consulting profession is: “We don’t manage what we don’t measure.” This session will explore the layering of ResultsNow by TMW™ metrics across the levels of your operation so that each level builds to the next, thus creating a pyramid of reporting. We will show you how to create a dashboard view for C-Level managers to see how their operation is functioning. The layers are essentially Strategic (C-Level: CEO, CFO, COO, etc.), Tactical (VP level), Operational (Operation Manager Level), and Executional (User level). By layering the reporting in this manner, C-Level management should be able to feel the pea under the Operational mattress.

Who should attend: Management personnel and system administrators.