Business Intelligence
At TMW, we pride ourselves on keeping an ear to the ground to monitor new industry developments. More importantly, we listen to the concerns that keep our customers up at night. That's how we continue to create the business intelligence solutions that our customers need to overcome the daily challenges of running their companies well.
With ResultsNowTM/Command CenterR, The DawgTM, and our newest addition - WorkCycleTM, TMW now provides a comprehensive Business Process Management solution for your company. Each product delivers key functionality designed to improve visibility, measurement, oversight, exception management and accountability throughout your company’s business processes.
Time is Money. Knowledge is Power. ResultsNow and Command Center are browser-based, executive performance monitoring applications that help you determine whether your company is meeting daily, weekly, monthly, quarterly or yearly business goals. They provide you with an up-to-the-minute snapshot of revenue, costs, and operational data that directly affect your company’s profitability.
With ResultsNow or Command Center, you have immediate access to the Key Performance Indicators you need to steer your business effectively and positively impact your operating ratio. Be proactive in managing and making strategic decisions when you know where your company falls at all times in these crucial areas of measurement.
Nothing gets by the DAWG
The DAWG will be your new best friend. It oversees virtually all of your business’ individual data elements – catching errors, preventing processing bottlenecks, expediting delays, revealing unmet thresholds, and much more. The time saved, problems averted and awareness gained by The DAWG leads to reduced costs and added revenue.
Choose and set the levels and standards in every aspect of your business that you want The DAWG to monitor. It scans your systems in near real-time for the negative trends or business exceptions that signal problems. Then The DAWG sends email alerts to the relevant department heads or managers notifying them of these issues. By scrutinizing every aspect of your data across the spectrum of your business, The DAWG allows you to act quickly and avert potential problems – which in turn can only boost your bottom line.
Take Effective Action– Quickly and Consistently
WorkCycle is the latest application in TMW's Business Process Management line of products. WorkCycle is designed to automatically generate and assign problem resolution tasks to appropriate people or departments when a Dawg alert is set off by a problem.
- Automatically assign and track tasks to ensure visibility
and accountability
- Create simple or complex workflows using the WorkCycle Manager to fit your business needs
- Examine the history of any WorkCycle task resolution to see who did what and when they did it
- Significantly reduce overlooked problems and long response times by relying on WorkCycle to automatically create tasks and alert staff
When problems are not addressed in their pre-assigned time frames, WorkCycle automatically escalates missed steps to designated managers, so nothing falls through the cracks.